Frequently Asked Questions (FAQs)

Short-term rentals properties refer to accommodations that are rented for shorter durations, typically on a daily, weekly and monthly basis. They often provide more space, privacy, and a home-like environment compared to traditional hotels.

We are located in all the niche parts of town driving you to your perfect address in Dubai.

  • Downtown
  • Business Bay
  • Palm Jumeirah
  • JLT
  • JVC
  • DIFC
  • JBR
  • Dubai Marina

We offer luxurious and affordable short-term rental properties and accommodations ranging from Studio, 1BR, 2BR, 3BR, 4BR, Villas.

To confirm your stay with us you will be provided a contract by dedicated GRE and you will need to make an advance payment of 30% of the total amount balance amount to be paid one week before check in date.

All our holiday apartments in Dubai are fully furnished and well equipped with daily needs items, in case of any other specific item, a request can be placed to your Guest Relation Executive (GRE), if available we will provide you upon request.

Housekeeping services can be provided upon request subjected to availability and additional charges.

Our standard check-in time is 3:00 pm and check-out time is 11am, early check-in & late check-out can be provided depending on the availability of the apartment/villa.

Yes, we do provide airport transfers upon request and on additional charges basis.

All bookings once made are non-refundable & non amendable.

Pet Policies depends on the building, if the building management allows pets, we would love to host your little furry animal.
To be Noted: Security Deposit in such case will vary.

Security deposit is mandatory, it has to be paid before check-in, it will be refunded in 7-14 working days after check out.

Yes, we do provide discounted rates for longer stays and repeated guests.

In case of any extra guest, if you need additional bedding  then there will be an extra cost involved.

You will be provided a dedicated 24×7 Guest Relationship Executive. In case of any emergency, you can contact them directly and we will find a solution for any issue occurred.

We can assist you planning your vacation to Dubai, payments to be made fully to confirm your bookings.

To extend your stay please inform us in advance, the apartments are subjected to availability.

We advise you to book your stay in advance to avoid any last moment surprises or price increments.

We will either appoint a GRE for assisting you at the time of check-in or we will provide you the access code of the apartment’s door for the access of the apartment and once you finalize the apartment, you will be requested to verify your identity before being able to check into the apartment. You can check in any time of the day respective of our standard check-in time i.e., 3 PM.

As per local UAE laws, we will need a copy of your passport before arrival. We will have to upload this passport copy to Dubai Tourism Department to register you as a guest.  Our apartments are legal and reported on Holiday Homes. Please note that as per Dubai Tourism and Commerce Marketing (DTCM), guests will be charged a Tourism Dirham Fee of AED 10 per night and room.

Check-out time & Penalty: Please be noted that the check-out time is 11:00 AM. Any checkout later than 11:00 AM without 48-hours prior-notice will be subjected to half day charge. As we have limited time to prepare for the next guest, we want to make sure we deliver our apartment in the best quality possible and on time. We hope you can be considerate of this, respect the check-out time and remain fair to the next guests.

All the keys must be returned at the time of departure. Failure to do so may incur a replacement fee per key and lock. In case of lost key, you will be charged separately.